This guide walks through the MiniBC admin notifications interface and explains how to set up notification emails for your subscriber base.
Before you begin, we recommend reviewing our Subscriber Notifications overview for context, along with our email template reference, which includes a starting template for every email type.
Note #1: Email authentication is highly recommended to improve deliverability. If you haven't been contacted about setting this up, please open a support ticket or reach out to your implementation specialist for assistance.
Note #2: This guide covers our current dashboard. Features shown here may not match those in our Legacy dashboard.
Interface Review
To begin, login to your MiniBC admin interface and navigate via Settings, to the Notifications section.
You'll see any setup emails and have the option to create a new one by clicking on the Setup New Email button. You'll also notice the scope and last updated time of each email is presented.
Upon clicking on the Setup New Email button you'll be presented with the below interface. Let's review all the options:
Enable this email
Controls whether this email is active and running. Leave it disabled while you're building, and enable it once the email is complete and tested.
Basic Settings:
Email Event
Selects the type of event this email responds to. In this example, we've chosen Successful Signup.
Email Trigger
Controls when the email is sent to the subscriber. The dropdown includes the two most common timings - Right Away and 7 Days Before - plus a Custom option that works as follows:
Examples:
5 | Day | After - sends the email 5 days after the event occurs.
5 | Day | Before - sends the email 5 days before the event occurs.
As a general rule, Right Away (0 | Day | After) suits events subscribers should hear about immediately - Successful Signup, Billing Error, Cancellation - while x | Day | Before suits advance-notice emails such as Scheduled Renewal and Upcoming Credit Card Expiry.
Storefronts
Selects the storefront(s) this email triggers against. If you're running BigCommerce Multi-Storefront (MSF), you can create separately branded emails for each storefront.
Email Scope:
There are two scope settings:
Store
A general email that sends whenever the event occurs.
Product
A product-specific email that sends only when both the event and the product match.
Email Content:
Email Subject
The subject line of your email. Variables can be included here as well as in the body.
Email Body
The text or HTML content of your email. Advanced users can switch to the Source view to paste in pre-built email HTML. If you're not familiar with coding emails, we recommend using an LLM (such as ChatGPT) to generate the HTML for you, with any images hosted in your BigCommerce account.
Advanced Options:
BCC Name
Enter your email address here to be blind-carbon-copied (BCC) on emails sent from your store on behalf of MiniBC. This lets you keep a record of outgoing emails without the subscriber being aware.
Override Default From Email
Sends this email from a different address than the one configured in your Merchant Settings panel. This is useful if you're running MSF and need different outgoing addresses for different storefronts.
Actions:
Save
Saves the email template in its current state. Use this for minor changes as you work.
Save & Exit
Saves the current template and returns you to the main listing panel.
Send Test Email
Once your email is complete, sends a test version to an address of your choosing.
Template Variables:
Variables let you personalize your notification emails or insert dynamic information. Each email type offers a different set of variables depending on its context and the information available for that event.